Thank you for considering purchasing from our website. We take pride in creating high-quality and unique pieces of jewelry for our clients.
Returns and Refunds
If you are not completely satisfied with your purchase, you may return it to us within 14 days of receiving the product for a refund or exchange. The product must be in its original condition and packaging. We are not responsible for any return shipping costs or loss or damage to the returned product during delivery. Please note that we have a strict no-return policy for any item that has been worn or removed from its original packaging or has physical damage of any kind. Additionally, if the customer purchased the item with a discount or as a sale item, a return or exchange will not be possible.
Also, if the jewelry is custom-made for you or personalized with engraving or any other customization, it cannot be returned. We apologize for any inconvenience this may cause, but we believe that our commitment to high-quality and unique pieces of jewelry is worth it.
If you have any questions about our return policy or any other inquiries, please feel free to contact us. We are always happy to assist our clients in any way possible. Thank you for understanding and choosing our jewelry for your special moments.